Privacy Policy
AVA & GRACE values the privacy and protection of its customers’ personal data. This Privacy Policy explains how personal information is collected, used, and safeguarded. By using our services, you agree to the practices described in this policy.
Collection of Personal Information
AVA & GRACE collects various types of personal information to provide an optimal shopping experience. This information may include:
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Full name
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Shipping and billing addresses
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Email address
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Phone number
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Payment information
Use of Personal Information
Collected personal information is used for the following purposes:
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Processing and shipping orders
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Managing payments and preventing fraud
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Communicating with customers about their orders and our product offerings
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Improving customer service and responding to inquiries
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Sending information about new products, promotions, and events (with customer consent)
Sharing of Personal Information
AVA & GRACE does not sell, rent, or share personal information with third parties, except in the following cases:
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With external service providers who process payments and ship orders
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When required by law or to comply with legal procedures
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To protect the rights, property, or safety of AVA & GRACE, its customers, or the public
Security of Personal Information
AVA & GRACE implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
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Using encryption technology for payment transactions
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Restricting access to personal information to employees and partners who need it to provide our services
Retention of Personal Information
AVA & GRACE retains personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Customer Rights
Under applicable law, customers have certain rights regarding their personal data, including:
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Right of Access: Customers can request a copy of the personal data AVA & GRACE holds about them.
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Right to Rectification: Customers can request correction of inaccurate or incomplete personal data.
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Right to Erasure: Customers can request deletion of their personal data, taking into account legal retention requirements.
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Right to Withdraw Consent: Customers can withdraw consent for the processing of personal data at any time.
Cookies and Similar Technologies
AVA & GRACE uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, though this may affect website functionality.
Changes to the Privacy Policy
AVA & GRACE may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Customers are encouraged to revisit this page regularly to stay informed of any changes.
Contact Information
For questions about this Privacy Policy or to exercise your rights regarding personal data, please contact AVA & GRACE at:
Email: info@avagracenyc.com
AVA & GRACE is committed to protecting the privacy of its customers and handling personal information responsibly and securely.